Step Into A High-Demand Career!

Provide your info below and we'll guide you through any CDL questions you have.

No pressure and no obligation!

You've successfully applied!
Oops! Something went wrong while submitting the form.

Privacy Policy

Effective Date: October 16, 2026

New Sound CDL School ("New Sound CDL," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, communicate with our staff, enroll in a training program, or make a payment through an authorized payment service.

This policy applies to our website, https://www.nstcdl.com, and information collected through our related online services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit a website contact or inquiry form.
  • Request information about CDL training programs.
  • Contact our school by phone, email, or other communication methods.
  • Register for or enroll in a training program.
  • Make a tuition payment, deposit, or other authorized payment.
  • Communicate with our staff about enrollment, scheduling, or training.

The information collected may include:

  • Full name
  • Email address
  • Phone number
  • Mailing or billing address
  • Preferred training program
  • Preferred class dates or schedules
  • Questions, messages, and other information you voluntarily provide
  • Enrollment and payment-related information

During the formal enrollment process, we may also collect additional information necessary to determine student eligibility, administer training, and comply with applicable laws.

Such information may include identification documents, driver's license information, date of birth, commercial learner's permit information, medical certification information, required drug or alcohol testing information, and other documentation relevant to enrollment eligibility.

Sensitive student information is collected through authorized enrollment and administrative processes rather than general website inquiry forms.

Please do not submit Social Security numbers, payment card numbers, medical records, or other sensitive information through general website contact forms.

2. Information Collected Automatically

When you visit our website, we and our third-party service providers may collect certain technical and usage information through cookies, tracking pixels, analytics software, and similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the website
  • Referring websites and traffic sources
  • Website interactions, including form activity and button clicks
  • General geographic information derived from your internet connection
  • Advertising interactions and conversion activity

We may use the following technologies and services:

Google Analytics: Helps us understand website traffic, user engagement, and visitor behavior.

Google Ads: Helps us measure advertising performance, track conversions, and evaluate our advertising campaigns.

Google Tag Manager: Helps us manage website analytics and marketing technologies.

Meta Pixel: Helps us measure advertising performance and understand interactions with advertisements on Facebook, Instagram, and related platforms.

Microsoft Clarity: Helps us understand how visitors interact with our website and identify opportunities to improve usability.

Webflow: Provides website hosting, form management, and related website functionality.

These third-party providers may process information under their own privacy policies and applicable contractual arrangements.

3. How We Use Your Information

We use personal information for legitimate educational, operational, administrative, and marketing purposes, including:

  • Responding to inquiries about CDL training.
  • Providing information about available programs, tuition, and enrollment.
  • Communicating with prospective and enrolled students.
  • Processing enrollment applications and maintaining student records.
  • Determining eligibility for training when applicable.
  • Scheduling classes and administering training programs.
  • Processing tuition payments, deposits, and other authorized charges.
  • Providing receipts, payment confirmations, and refunds.
  • Sending relevant school announcements and communications.
  • Measuring advertising and marketing performance.
  • Improving website functionality and user experience.
  • Maintaining website and information security.
  • Preventing fraudulent or unauthorized activity.
  • Complying with educational, financial, and other legal requirements.

4. Communication and Marketing

When you contact New Sound CDL School or submit an inquiry form, we may use the information provided to respond to your request and communicate with you about our programs.

Depending on your preferences and any consent provided, communications may include:

  • Responses to inquiries
  • Enrollment and admissions information
  • Class schedules and availability
  • Tuition and payment information
  • Student administrative notifications
  • School announcements
  • Promotional offers and relevant training opportunities

Communications may occur through telephone calls, email, or text messages, subject to applicable law and any required consent.

You may opt out of promotional communications at any time by following available unsubscribe instructions or contacting our school directly.

Opting out of promotional communications does not necessarily prevent us from sending important administrative, enrollment, or payment-related messages.

5. Payment Processing and Financial Information

New Sound CDL School may accept tuition payments, deposits, registration fees, and other authorized charges through third-party payment processing services.

Payments may be completed through secure payment links, externally hosted payment pages, or other payment methods authorized by New Sound CDL School.

When you make a payment through a third-party payment provider, that provider may collect and process information including:

  • Cardholder or account holder name
  • Billing address
  • Payment card or bank account information
  • Payment amount
  • Transaction date and reference information
  • Contact information necessary to process the payment

Payment information entered directly into an authorized third-party payment page is handled by the applicable payment provider according to its privacy and security practices.

New Sound CDL School does not request payment card information through its general website inquiry forms. When a transaction is processed through a third-party hosted payment page, the provider handles the payment credentials, while the school may receive transaction details necessary to administer the payment.

These details may include payment amounts, transaction dates, payment status, transaction references, refunds, and other information necessary for student account administration and financial recordkeeping.

Payment providers may process information for transaction authorization, fraud prevention, payment security, accounting, regulatory compliance, and other payment-related purposes.

6. Student Records and Sensitive Information

New Sound CDL School may collect and maintain student records necessary to provide commercial driver training and comply with federal and Washington State requirements.

These records may include enrollment agreements, attendance records, student progress information, testing documentation, licensing information, payment records, and required eligibility documentation.

Certain training programs may require medical certification, drug or alcohol testing, or other documentation required under applicable regulations.

When necessary, information may be shared with authorized testing providers, government agencies, licensing authorities, or other parties as required or permitted by law.

Student records are retained and managed according to applicable educational, regulatory, and administrative requirements.

7. How We Share Information

We do not sell or rent lists of prospective student or enrolled student contact information to data brokers.

We may share personal information with trusted third-party service providers when reasonably necessary to operate our school and provide our services.

These providers may include:

  • Website hosting and form management services.
  • Customer relationship management and administrative platforms, including Notion.
  • Payment processing services where applicable.
  • Email, telephone, and communications providers.
  • Advertising and analytics platforms, including Google, Meta, and Microsoft.
  • Enrollment, training, and testing providers.
  • Accounting and financial service providers.
  • Government agencies and regulatory authorities, when required by law.

Advertising and analytics technologies may collect or receive certain information for marketing measurement, personalized advertising, and related purposes, subject to applicable law and privacy controls.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, investigate fraud, protect the safety of individuals, or defend our legal rights.

8. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to improve functionality, understand visitor behavior, and measure advertising performance.

These technologies may help us:

  • Understand which pages visitors view.
  • Identify how visitors discover our website.
  • Measure website inquiries and conversions.
  • Evaluate advertising campaign performance.
  • Improve website usability and content.
  • Deliver or measure relevant advertising.

You may control or disable certain cookies through your browser settings.

Some advertising platforms also provide options to manage personalized advertising preferences.

Disabling certain cookies may affect website functionality or our ability to measure website activity.

9. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, loss, or disclosure.

Access to student and administrative information is limited according to operational requirements.

We retain personal information for as long as reasonably necessary to provide services, administer enrollment, maintain financial and educational records, comply with legal obligations, and fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information and applicable legal requirements.

Although we take reasonable precautions, no electronic storage system or method of internet transmission can be guaranteed to be completely secure.

10. Your Privacy Choices and Rights

You may contact New Sound CDL School to:

  • Request information about personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information when permitted by law.
  • Update your contact preferences.
  • Opt out of promotional communications.
  • Ask questions about our collection or use of personal information.

We will review requests in accordance with applicable laws and our educational, regulatory, and recordkeeping obligations.

Certain records may need to be retained for legal, administrative, or financial purposes.

To submit a request, contact us at cdl@newsound.com.

11. Information From Minors

New Sound CDL School provides information about commercial driver training opportunities to prospective students, including individuals who may become eligible to begin CDL training at age 18.

Individuals under 18 may visit our website and request general information about future training opportunities, subject to applicable law and school policies.

Prospective students under 18 are encouraged to involve a parent or legal guardian when discussing enrollment, submitting personal information, or making financial arrangements.

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information was collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Eligibility to enroll in training is determined by applicable laws and school admission requirements.

12. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including payment processors, financing organizations, employment resources, and other external providers.

These services operate under their own terms, privacy policies, and security practices.

New Sound CDL School is not responsible for the privacy practices or content of external websites that we do not control.

We encourage visitors to review the policies of third-party providers before submitting personal or financial information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business operations, payment services, technologies, or applicable legal requirements.

Updates will be published on this page with a revised effective date.

We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

New Sound CDL School
7495 26th St E, Unit C
Fife, WA 98424

Phone: 253-777-3800
Email: cdl@newsound.com
Website: https://www.nstcdl.com

New Sound CDL School is an independently owned commercial driver training school located in Fife, Washington.

‍